3/8/2024 0 Comments Imac pro vesa![]() The store promised to have the iMac Pro repaired and ready for pickup in 3-5 days. One of the five screws used to secure the mount snapped in half during the removal process, permanently lodging the threaded shaft of the screw in of the mounting holes, rendering the mount non-removable.Īfter a useless conversation with Apple’s customer service, in which the service representative stated that Apple did not support the VESA mount despite it carrying Apple’s brand, Quinn took the machine to his local Apple Store to have the mount removed and replaced. In the video (below), Quinn details how the VESA mount, sold by Apple directly for USD $80, broke when he tried to remove it from his machine for a video. Quinn of YouTube channel Snazzy Labs posted a video yesterday of his experience with Apple’s “repair” of a broken iMac Pro VESA mount. ![]() ![]() Apple’s Geniuses (the company’s term for repair technicians) are widely regarded as some of the best in the business That’s why it is so surprising to see certified Geniuses severely damage an iMac Pro, the company’s most expensive desktop computer, in a botched attempt to repair a flawed accessory sporting Apple’s brand. Apple has long been hailed for its excellent customer service and stellar repair experience.
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